TERMS AND CONDITIONS

Atlanta Greek Picnic (AGP Fest) Terms and Conditions

Effective Date: December 12, 2024

By purchasing tickets, registering, accepting a transferred ticket, redeeming a promotional or discount code, receiving an event credential, entering an event venue, or attending any Atlanta Greek Picnic (AGP Fest) event, you (“Attendee,” “Participant,” “Purchaser,” “Ticket Holder,” “Vendor,” “Sponsor,” or “Guest”) agree to abide by these Terms and Conditions.

These Terms are designed to promote a safe, organized, secure, and enjoyable event experience while protecting Atlanta Greek Picnic (AGP Fest), TiwaWorks, Inc., its affiliated entities, venues, sponsors, vendors, contractors, ticketing providers, payment processors, service providers, staff, and other stakeholders.


1. EVENT ADMISSION AND TICKETING

1.1 Entry Requirements

Entry to all Atlanta Greek Picnic events requires a valid ticket, registration, credential, wristband, QR code, NFC credential, guest-list authorization, or other approved form of admission.

Attendees may be required to present valid government-issued photo identification for:

  • Age verification

  • Identity verification

  • VIP or premium-package verification

  • Cabana or section verification

  • Ticket or payment verification

  • Security purposes

  • Other reasonable event-operational purposes

Tickets, credentials, promotional codes, wristbands, NFC tickets, QR codes, access links, and other event products may only be used in accordance with the conditions under which they were issued.

1.2 Entry Lines and Security Procedures

By purchasing a ticket or attending an event, attendees acknowledge that waiting and/or standing in line for entry, ticket verification, security screening, credential verification, crowd-management procedures, and access to event areas is a normal part of the live-event experience.

No Refunds for Wait Times

Waiting or standing in line, regardless of duration, does not by itself entitle an attendee to a refund, credit, exchange, or partial refund.

No Early Departure Refunds

Leaving an event voluntarily because of:

  • Wait times

  • Personal scheduling conflicts

  • Weather preferences

  • Transportation concerns

  • Dissatisfaction with entry speed

  • Crowd conditions

  • Personal preference

  • Other personal circumstances

does not entitle the attendee to a refund.

Attendees must comply with event-entry procedures, security checks, ticket verification, venue rules, and staff instructions.

1.3 Ticket Policy

All ticket sales are final except where a refund is required by applicable law or expressly authorized in writing by AGP.

Refunds, exchanges, or cancellations will not ordinarily be provided because of:

  • Scheduling conflicts

  • Failure to attend

  • Travel issues

  • Transportation problems

  • Personal emergencies

  • Dissatisfaction

  • Weather preferences

  • Early departure

  • Failure to comply with entry requirements

  • Other circumstances outside AGP's reasonable control

Purchasing a ticket constitutes a commitment to the applicable purchase terms whether or not the purchaser ultimately attends.

AGP may deny entry, cancel tickets, revoke credentials, or remove attendees who fail to comply with:

  • Ticketing requirements

  • Venue rules

  • Security procedures

  • Payment obligations

  • Event policies

  • These Terms

Tickets may also be revoked or canceled where AGP reasonably determines that a ticket was obtained or used through:

  • Fraud

  • Unauthorized payment

  • Chargeback or payment reversal

  • Unauthorized resale

  • Unauthorized promotional-code use

  • Ticket duplication

  • Credential sharing

  • Fraudulent transfer

  • Other violations of these Terms

1.4 Lost, Stolen, Transferred, or Compromised Tickets

AGP is not responsible for tickets, credentials, QR codes, NFC credentials, access links, or wristbands that are:

  • Lost

  • Stolen

  • Shared

  • Copied

  • Duplicated

  • Transferred outside an authorized ticketing system

  • Otherwise compromised through the actions of the purchaser or recipient

Where an official ticket-transfer system is available, attendees should use that system.

AGP may deactivate an original credential and issue a replacement where permitted by the applicable ticketing platform and where AGP determines replacement is appropriate.

2. CODE OF CONDUCT

2.1 Respect and Behavior

All attendees, staff, sponsors, vendors, contractors, and guests are expected to behave respectfully and responsibly.

The following conduct is prohibited:

  • Violence

  • Threats

  • Harassment

  • Discrimination

  • Fighting

  • Intimidation

  • Excessively disruptive behavior

  • Dangerous conduct

  • Interference with event operations

  • Abuse of staff, vendors, security personnel, or other attendees

Violations may result in immediate removal without refund.

2.2 Zero-Tolerance Policy

AGP maintains a zero-tolerance policy for:

  • Illegal drug activity

  • Underage alcohol consumption

  • Unauthorized weapons

  • Violent behavior

  • Threats to public safety

  • Serious violations of venue or event rules

Violations may result in:

  • Ejection

  • Ticket cancellation

  • Loss of credentials

  • Denial of future entry

  • Referral to law enforcement

  • Other appropriate action

2.3 Compliance

Attendees must comply with lawful instructions issued by:

  • AGP staff

  • Event security

  • Venue management

  • Medical personnel

  • Emergency responders

  • Law enforcement

  • Fire Marshal personnel

  • Other authorized event representatives

Failure to comply may result in removal or denial of entry without refund where permitted by law.

3. REFUNDS, CANCELLATIONS, AND POSTPONEMENTS

3.1 Refund Policy

All sales are final except where a refund is required by applicable law or expressly authorized by AGP in writing.

3.2 Event Cancellation

If an event is canceled because of unforeseen circumstances, AGP will communicate the applicable:

  • Refund

  • Credit

  • Transfer

  • Rescheduling

  • Replacement-event

procedure.

The available remedy will depend on:

  • Applicable law

  • Ticketing-provider requirements

  • Event insurance

  • Venue requirements

  • The circumstances causing cancellation

3.3 Rescheduling

If an event is postponed or rescheduled, tickets will generally remain valid for the new date unless otherwise communicated.

Changes involving:

  • Performers

  • DJs

  • Hosts

  • Sponsors

  • Supporting programming

  • Schedule

  • Start or end times

  • Event layout

  • Attractions

  • Activations

do not automatically constitute cancellation of the event.

4. MEDIA RELEASE AND USAGE

4.1 Media Rights

By entering or attending an AGP event, attendees acknowledge that photography, video recording, livestreaming, audio recording, social-media coverage, and other media capture may occur.

Attendees grant AGP and its authorized representatives permission to capture and use photographs, video, audio, or other media featuring attendees for lawful purposes including:

  • Promotion

  • Advertising

  • Social media

  • Archival use

  • Sponsorship materials

  • Documentary use

  • Marketing

  • Public relations

without additional compensation.

4.2 Public Event Environment

Attendees acknowledge that AGP events are live public or semi-public environments in which incidental photography and recording may occur.

Where an accommodation is legally required, attendees should contact AGP in advance.

5. LIABILITY WAIVER, ASSUMPTION OF RISK, AND MEDICAL ASSISTANCE

5.1 Assumption of Risk

By purchasing a ticket, entering, attending, or participating in an AGP event, attendees voluntarily assume the ordinary and inherent risks associated with attendance at a large live event.

Such risks may include:

  • Crowd movement

  • Crowd congestion

  • Slips, trips, and falls

  • Temporary event structures

  • Event equipment

  • Uneven surfaces

  • Outdoor conditions

  • Heat exposure

  • Rain or adverse weather

  • Loud music

  • Amplified sound

  • Transportation conditions

  • Parking conditions

  • Illness

  • Accidental injury

  • Personal-property loss

  • Actions of other attendees

  • Actions of third parties

  • Other risks ordinarily associated with festivals and live events

Attendees are responsible for evaluating their own health, physical condition, personal safety, and ability to participate.

5.2 Injuries and Release of Liability

By attending an AGP event, attendees acknowledge that attendance and participation are voluntary and undertaken at their own risk.

To the fullest extent permitted by applicable law, Atlanta Greek Picnic, TiwaWorks, Inc., its affiliated entities, venues, sponsors, partners, contractors, employees, officers, agents, staff, security providers, and event personnel shall not be responsible for injuries, illness, losses, damages, accidents, or other harm an attendee may sustain while entering, attending, participating in, or leaving an event, except to the extent liability cannot legally be waived or limited.

Nothing in these Terms is intended to waive liability that cannot legally be waived under applicable law.

5.3 Medical Personnel and Emergency Assistance

Medical and/or emergency-response personnel may be available onsite to assist attendees in the event of injury, illness, or medical emergency.

By attending the event, attendees authorize:

  • AGP staff

  • Event security

  • Venue personnel

  • Onsite medical personnel

  • Emergency medical services

  • Law enforcement

  • Other appropriate responders

to provide or seek reasonable emergency assistance when circumstances warrant.

The presence or availability of onsite medical personnel does not guarantee:

  • Immediate treatment

  • Diagnosis

  • Transportation

  • Hospital admission

  • A particular medical result

  • Any specific level of medical care

Attendees remain responsible for any costs associated with:

  • Ambulance transportation

  • Hospital care

  • Emergency-room treatment

  • Medication

  • Physician services

  • Other medical treatment

provided on their behalf.

5.4 Safety-Related Delays and Interruptions

AGP may temporarily:

  • Delay entry

  • Pause programming

  • Restrict access

  • Close event areas

  • Redirect crowds

  • Suspend alcohol service

  • Modify entry procedures

  • Change crowd flow

in response to:

  • Medical emergencies

  • EMS activity

  • Fire Marshal directives

  • Law-enforcement intervention

  • Security concerns

  • Crowd-control concerns

  • Weather

  • Venue instructions

  • Extended screening procedures

  • Other circumstances requiring immediate safety precautions

Such safety-related interruptions do not, by themselves, entitle attendees to a refund, credit, or exchange.

6. PROHIBITED ITEMS AND SECURITY

6.1 Prohibited Items

Unless expressly authorized by AGP, prohibited items may include:

  • Weapons

  • Firearms

  • Explosives

  • Illegal drugs

  • Drug paraphernalia

  • Outside alcohol

  • Fireworks

  • Flammable materials

  • Unauthorized drones

  • Unauthorized recording equipment

  • Unauthorized amplified sound systems

  • Items prohibited by the venue

  • Items prohibited by applicable law


6.2 Security Procedures

AGP and venue security may:

  • Conduct lawful bag checks

  • Conduct security screening

  • Inspect tickets and credentials

  • Inspect wristbands

  • Verify identity

  • Deny entry to persons refusing required screening

  • Remove prohibited items in accordance with applicable policy and law

  • Refer unlawful activity to law enforcement

7. VENDOR AND SPONSOR TERMS

7.1 Obligations

Vendors and sponsors must comply with all applicable:

  • Contracts

  • Payment deadlines

  • Insurance requirements

  • Setup rules

  • Breakdown schedules

  • Venue requirements

  • Product restrictions

  • Health-code requirements

  • Safety requirements

  • Branding guidelines

7.2 Noncompliance

Failure to comply may result in:

  • Removal

  • Loss of access

  • Cancellation of participation

  • Loss of booth or activation space

  • Forfeiture of fees where authorized by contract

  • Other contractual remedies

8. ALCOHOL POLICY AND ASSUMPTION OF RISK

8.1 Legal Drinking Age

Alcohol may only be purchased, possessed, or consumed by individuals who are at least 21 years of age and otherwise legally permitted to consume alcohol.

AGP, the venue, licensed alcohol providers, bartenders, security personnel, or authorized staff may require valid government-issued photo identification.

8.2 Personal Responsibility for Alcohol Consumption

Attendees who choose to consume alcohol do so voluntarily.

Each attendee is responsible for:

  • Monitoring their own consumption

  • Knowing their limits

  • Monitoring their physical condition

  • Maintaining appropriate behavior

  • Making safe decisions

  • Arranging safe transportation

  • Protecting their own personal safety

By consuming alcohol, attendees acknowledge that alcohol can impair:

  • Judgment

  • Coordination

  • Balance

  • Reaction time

  • Decision-making

  • Awareness

and may increase the risk of:

  • Falls

  • Illness

  • Injury

  • Accidents

  • Conflicts

  • Unsafe behavior

  • Other harmful outcomes

To the fullest extent permitted by law, attendees assume the ordinary and inherent risks associated with their voluntary consumption of alcohol.

8.3 Service of Alcohol

AGP, the venue, licensed alcohol providers, bartenders, and authorized event personnel may refuse, discontinue, or limit alcohol service to any person who:

  • Appears intoxicated

  • Cannot provide acceptable identification

  • Is under 21

  • Acts disruptively

  • Acts dangerously

  • Acts aggressively

  • Attempts to purchase alcohol for a minor

  • Violates alcohol-service policies

  • Violates venue rules

  • Violates applicable law

Refusal or discontinuation of alcohol service does not entitle an attendee to a refund.

8.4 Outside Alcohol

Outside alcohol is prohibited unless specifically authorized by AGP and permitted by the venue and applicable law.

Unauthorized alcohol may be confiscated.

Possession of unauthorized alcohol may also result in:

  • Denial of entry

  • Removal

  • Loss of credentials

  • Other disciplinary action

8.5 Intoxication and Removal

Excessive intoxication, disorderly behavior, violence, harassment, unsafe conduct, or refusal to follow security instructions may result in removal without refund where permitted by law.

8.6 Transportation Responsibility

Attendees are solely responsible for arranging safe transportation after consuming alcohol.

AGP strongly encourages anyone who has consumed alcohol not to drive.

Attendees should use:

  • Designated drivers

  • Rideshare services

  • Taxis

  • Public transportation

  • Other safe transportation alternatives

8.7 Alcohol-Related Medical Assistance

Medical and/or emergency-response personnel may be available onsite to provide initial assistance in connection with alcohol-related illness, injury, or other medical concerns.

The availability of medical personnel does not relieve attendees of responsibility for their own alcohol consumption and does not guarantee any particular medical outcome.

Attendees remain responsible for medical costs incurred on their behalf.

8.8 Alcohol-Related Liability

To the fullest extent permitted by applicable law, AGP, TiwaWorks, Inc., affiliated entities, venues, sponsors, contractors, and event personnel are not responsible for injuries, losses, damages, accidents, or other consequences arising solely from an attendee's voluntary alcohol consumption, intoxication, or conduct, except to the extent liability cannot legally be waived or limited.

Nothing in this provision alters any responsibility imposed by applicable alcohol-service laws.

9. TICKET RESALE, TRANSFERS, AND FRAUDULENT ACTIVITY

9.1 Unauthorized Resale and Duplication

Unauthorized resale, reproduction, duplication, copying, manipulation, or fraudulent transfer of:

  • Tickets

  • Wristbands

  • QR codes

  • NFC tickets

  • Guest-list access

  • Promotional codes

  • Discount codes

  • Credentials

  • Access links

is prohibited.

AGP may restrict ticket transfers to approved ticketing-platform transfer systems.

9.2 Fraud Prevention

AGP may investigate, suspend, cancel, or deny entry for tickets reasonably believed to have been obtained through:

  • Fraudulent transactions

  • Unauthorized payment methods

  • Unauthorized sellers

  • Unauthorized discount codes

  • Unauthorized promotional codes

  • Duplicate credentials

  • Stolen payment credentials

  • Stolen customer accounts

  • Chargebacks

  • Payment reversals

  • Prohibited resale

  • Circumvention of ticket restrictions

  • Other misuse

10. CHARGEBACKS, PAYMENT DISPUTES, PROMOTIONAL CODES, UNAUTHORIZED REDEMPTIONS, AND OUTSTANDING BALANCES

10.1 Payment Dispute Resolution

Purchasers are requested to contact AGP before initiating a payment dispute or chargeback so AGP has a reasonable opportunity to investigate and attempt to resolve the matter.

Questions regarding transactions should be directed to AGP or the applicable authorized ticketing platform.

Initiating a chargeback or payment dispute concerning a transaction the purchaser knowingly authorized and for which tickets, services, access, discounts, products, packages, or other benefits were provided may constitute a violation of these Terms.

Nothing in these Terms prevents a cardholder from exercising rights provided by applicable law or applicable card-network rules.

10.2 Chargebacks and Disputed Transactions

If a chargeback or payment dispute is initiated:

  • AGP may suspend or cancel the associated tickets.

  • AGP may cancel credentials, sections, cabanas, VIP access, reservations, or other benefits associated with the transaction.

  • Tickets may become ineligible for transfer or entry.

  • AGP may preserve relevant transaction evidence.

  • AGP may contest or respond to the payment dispute.

  • AGP may submit relevant evidence to authorized parties handling the dispute.

Evidence may include:

  • Transaction records

  • Payment authentication

  • AVS and CVC results where available

  • 3D Secure authentication

  • Customer account records

  • Accepted terms

  • IP address

  • Device information

  • Ticket delivery

  • Ticket download activity

  • Ticket transfers

  • Email communications

  • Text-message communications

  • Customer-support records

  • Promotional-code activity

  • QR scans

  • NFC taps

  • Entry history

  • Re-entry history

  • Guest lists

  • Government-ID verification records

  • Signed acknowledgments

  • Cabana assignments

  • Section assignments

  • Fulfillment records

  • Other evidence of authorization, delivery, use, or attendance

AGP reserves the right to challenge any chargeback it reasonably believes is:

  • Inaccurate

  • Fraudulent

  • Abusive

  • Misleading

  • Inconsistent with transaction history

The filing of a chargeback or payment reversal does not, by itself, extinguish an otherwise valid contractual payment obligation.

AGP reserves the right to pursue amounts and costs that are legally recoverable under applicable agreements and law.

10.3 Promotional, Discount, Complimentary, and Access Codes

Any person who redeems, uses, or benefits from an AGP:

  • Promotional code

  • Discount code

  • Complimentary code

  • Sponsor code

  • Vendor code

  • Staff code

  • Organization code

  • Chapter code

  • Ambassador code

  • Guest-list code

  • Other access code

is responsible for ensuring that the code was authorized for their use.

If an individual uses a code that:

  • Was not issued to them

  • Was not authorized for their use

  • Was improperly shared

  • Was duplicated

  • Was restricted to another individual or group

  • Was expired

  • Was obtained through unauthorized means

  • Was used outside stated conditions

AGP may investigate the transaction.

Where legally and contractually appropriate, AGP may require payment of:

  • The applicable ticket price

  • The difference between the amount paid and the valid ticket price

  • Other valid outstanding amounts associated with the unauthorized redemption

Unauthorized promotional-code use may also result in:

  • Ticket cancellation

  • Loss of future promotional privileges

  • Future purchase restrictions

  • Removal from guest lists

10.4 Outstanding Balances and Restricted Purchase List

If AGP or TiwaWorks, Inc. reasonably determines that a purchaser, attendee, ticket holder, recipient, vendor, sponsor, or other person or account has a valid unpaid balance arising from:

  • A ticket purchase

  • Chargeback

  • Payment reversal

  • Unauthorized promotional-code redemption

  • Unauthorized ticket use

  • Unauthorized credential use

  • Unpaid VIP package

  • Unpaid cabana

  • Unpaid section

  • Vendor balance

  • Sponsorship balance

  • Other AGP-related transaction

AGP may record the outstanding amount and place the associated person or account on an internal:

Outstanding Balance and Restricted Purchase List

Information associated with this list may include:

  • Name

  • Customer account

  • Order number

  • Email address

  • Telephone number

  • Payment identifier

  • Device identifier

  • Transaction history

  • Other relevant account information

The list is maintained for legitimate:

  • Transaction-risk purposes

  • Fraud prevention

  • Customer-account management

  • Chargeback management

  • Outstanding-balance administration

  • Collection

  • Event-security purposes

Individuals or accounts appearing on the list may be restricted from:

  • Purchasing future AGP tickets

  • Receiving ticket transfers

  • Transferring tickets

  • Redeeming promotional offers

  • Receiving complimentary tickets

  • Reserving VIP products

  • Purchasing cabanas

  • Purchasing sections

  • Participating as vendors

  • Participating as sponsors

  • Receiving guest-list access

  • Using other AGP event benefits

until the outstanding matter has been resolved.

10.5 Use of Records for Chargebacks, Fraud Prevention, Disputes, and Collection

AGP may retain and use relevant transaction, account, ticketing, and event records for legitimate purposes including:

  • Contesting chargebacks

  • Responding to payment disputes

  • Establishing transaction authorization

  • Establishing ticket delivery

  • Establishing ticket transfer

  • Establishing ticket redemption

  • Establishing attendance

  • Establishing service fulfillment

  • Investigating suspected fraud

  • Investigating unauthorized tickets

  • Investigating unauthorized promotional codes

  • Recovering valid unpaid balances

  • Preventing repeat disputed transactions

  • Restricting future transactions

  • Enforcing contractual obligations

Information may be shared where reasonably necessary with:

  • Payment processors

  • Card networks

  • Issuing banks

  • Acquiring banks

  • Ticketing providers

  • Fraud-prevention providers

  • Attorneys

  • Collection providers

  • Technology service providers

  • Event-security providers

  • Other authorized parties reasonably involved in resolving the matter

AGP will not publicly publish an individual's outstanding balance or payment-dispute status solely for the purpose of humiliation, harassment, intimidation, or public ridicule.

Nothing in this provision prevents lawful disclosure reasonably necessary for:

  • Payment processing

  • Chargeback disputes

  • Fraud prevention

  • Collection activity

  • Legal proceedings

  • Event security

  • Enforcement of contractual rights

10.6 Collection and Legal Remedies

Where a valid balance remains unpaid after reasonable notice, AGP may pursue lawful collection, contractual, or legal remedies.

Available remedies may include:

  • Direct payment requests

  • Suspension of future purchasing privileges

  • Restriction of future event participation

  • Cancellation of future tickets where permitted

  • Referral to an attorney

  • Referral to a lawful collection provider

  • Civil legal action where appropriate

  • Submission of transaction evidence in connection with chargeback proceedings

AGP may seek amounts and costs legally recoverable under applicable contracts and law.

11. EVENT SECURITY AND SAFETY

11.1 Safety Measures

AGP reserves the right to take reasonable actions to protect event attendees, staff, vendors, and property.

Such measures may include:

  • Crowd-control procedures

  • Temporary access restrictions

  • Section closures

  • Event-area closures

  • Redirecting attendees

  • Removing unsafe individuals

  • Modifying entry procedures

  • Emergency evacuations

11.2 Personal Property

AGP is not responsible for lost, stolen, abandoned, or damaged personal property except where liability is imposed by applicable law.

12. PARKING AND TRANSPORTATION

12.1 Parking Liability

AGP is not responsible for:

  • Vehicle theft

  • Vehicle damage

  • Towing

  • Parking citations

  • Property left inside vehicles

  • Other vehicle-related losses

except where liability is imposed by applicable law.

12.2 Parking Rules

Attendees must comply with:

  • Posted parking rules

  • Venue instructions

  • Traffic-control procedures

  • Applicable parking fees

  • Law-enforcement instructions

13. EVENT CHANGES

13.1 Modifications

AGP reserves the right to reasonably modify:

  • Event schedules

  • Event locations

  • Programming

  • Performers

  • DJs

  • Hosts

  • Sponsors

  • Activations

  • Event layouts

  • Attractions

  • Operational details

Such changes do not automatically constitute cancellation.

13.2 Communications

Attendees are responsible for monitoring official AGP communications through:

  • Official websites

  • Authorized ticketing pages

  • Email

  • Text messages

  • Official social-media channels

14. INTELLECTUAL PROPERTY

14.1 Ownership

AGP logos, trademarks, event names, designs, photographs, videos, graphics, ticket designs, promotional materials, written content, and proprietary event materials are owned by or licensed to AGP, TiwaWorks, Inc., or affiliated rights holders.

14.2 Usage Restrictions

Unauthorized:

  • Reproduction

  • Commercial use

  • Distribution

  • Sale

  • Modification

  • Misuse

of AGP intellectual property is prohibited.

15. DISPUTE RESOLUTION AND GOVERNING LAW

15.1 Governing Law

These Terms and disputes arising from AGP transactions or events shall be governed by the laws of the State of Georgia, except where applicable federal law, payment-network rules, or other mandatory law controls.

15.2 Venue for Legal Claims

To the extent legally permitted, civil claims arising under these Terms shall be brought in an appropriate court located in Georgia.

This provision does not attempt to control the internal dispute procedures of:

  • Issuing banks

  • Payment processors

  • Card networks

  • Other financial institutions

15.3 Informal Resolution

Before initiating civil litigation, the parties are encouraged to attempt good-faith informal resolution.

AGP may require mediation where permitted by applicable agreement and law.

16. PRIVACY, DATA COLLECTION, RETENTION, AND USE

16.1 Collection and Use

AGP and TiwaWorks, Inc. may collect and retain personal, transaction, ticketing, device, communication, security, entry, and event-related information for legitimate purposes including:

  • Ticket fulfillment

  • Event operations

  • Customer service

  • Communications

  • Marketing where permitted

  • Payment processing

  • Fraud prevention

  • Security

  • Ticket transfers

  • Chargeback responses

  • Payment-dispute responses

  • Enforcement of these Terms

  • Outstanding-balance administration

  • Collection activity

  • Legal compliance

16.2 Permitted Disclosure

AGP does not sell attendee personal information.

Information may be disclosed where reasonably necessary to authorized parties such as:

  • Ticketing providers

  • Payment processors

  • Card networks

  • Issuing banks

  • Acquiring banks

  • Fraud-prevention providers

  • Technology providers

  • Customer-support providers

  • Event-security providers

  • Venues

  • Attorneys

  • Collection agencies

  • Insurance providers

  • Government authorities where legally required

  • Other service providers assisting with legitimate event, transaction, enforcement, or collection functions

Mobile telephone information collected for event communication or marketing will not be sold or shared with unrelated third parties for their independent marketing purposes.

16.3 Data Retention

AGP may retain records for as long as reasonably necessary to:

  • Complete transactions

  • Operate events

  • Provide customer support

  • Meet accounting requirements

  • Meet tax obligations

  • Prevent fraud

  • Investigate unauthorized transactions

  • Respond to chargebacks

  • Enforce contractual rights

  • Resolve outstanding balances

  • Comply with legal obligations

  • Defend legal claims

16.4 Data Protection

AGP will use reasonable administrative, technical, and operational safeguards designed to protect personal information and limit access to persons and service providers with legitimate business purposes.

No electronic or internet-connected information system can be guaranteed to be completely secure.

17. FORCE MAJEURE

AGP shall not be responsible for failure or delay in performance caused by circumstances outside its reasonable control, including:

  • Severe weather

  • Natural disasters

  • Public-health emergencies

  • Government restrictions

  • Civil disturbances

  • Labor disruptions

  • Venue closures

  • Public-safety orders

  • Infrastructure failures

  • Utility interruptions

  • Transportation shutdowns

  • Acts of God

  • Other comparable circumstances

Any remedy available will be determined in accordance with applicable law, these Terms, and the circumstances affecting the event.

18. AGREEMENT TO TERMS

By:

  • Purchasing a ticket

  • Registering for an event

  • Accepting a transferred ticket

  • Redeeming a promotional or discount code

  • Receiving a credential

  • Entering an AGP venue

  • Attending an AGP event

  • Using an AGP event product or benefit

you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

You specifically acknowledge and agree to the provisions concerning:

  • Ticket sales

  • Refunds

  • Entry procedures

  • Assumption of risk

  • Injuries

  • Medical assistance

  • Alcohol consumption

  • Personal responsibility

  • Payment disputes

  • Chargebacks

  • Ticket cancellation

  • Unauthorized tickets

  • Unauthorized promotional-code use

  • Outstanding balances

  • Restricted future purchases

  • Transaction and entry records

  • Data retention

  • Fraud prevention

  • Chargeback evidence

  • Lawful collection activity

Where the applicable ticketing platform provides an electronic checkbox or similar acceptance mechanism, completing the purchase after accepting these Terms constitutes electronic agreement to them.

CONTACT INFORMATION

For questions concerning these Terms and Conditions, contact:

Atlanta Greek Picnic / TiwaWorks, Inc.

Email: info@Atlantagreekpicnic.comPhone: 404-530-9687

Mailing Address:6595 Roswell Road,Atlanta, Georgia 30328

Effective Date: December 12, 2024